Tech Partners Aim to Assist Cruise Rebound

June 9, 2020

© be free / Adobe Stock
© be free / Adobe Stock

Terminal operating systems (TOS) solutions provider Tideworks Technology has entered into a joint venture with software applications and consulting services company Brenock Technology to deliver tech solutions aimed at helping the cruise industry rebound from the coronavirus pandemic.

Cruise lines and marine terminals are facing unprecedented disruption during the COVID-19 pandemic, with widespread suspension of services and concerns about the safety of workers and cruise passengers.

Through the new joint venture, Brenock and Tideworks, with the support of Tideworks’ parent company, Carrix and sister company, SSA Marine, will deliver solutions to help the cruise industry optimize and automate processes as they rebuild from economic setbacks and adjust to new health and safety standards on board. Carrix has expanded and developed its business to support the industry’s changing needs; this joint venture is a continuation of these investments to deliver exceptional service to customers and partners around the world.  

“We are eager to partner with Brenock to provide technology solutions to cruise lines and terminal operators to help them increase efficiency and save costs,” said Thomas Rucker, president at Tideworks. “With Brenock as an ally, our collective technology and expertise can help improve operations, solve mission-critical problems for our customers and partners and make a positive impact on their business.”

Tideworks said its suite of scalable TOS solutions, combined with Brenock’s mobile-ready management tools can optimize operational efficiency, reduce costs and boost performance for key stakeholders across the supply chain.

“The disruption to the cruise industry has been unprecedented,” said Jason Grant, vice president of fleet technology with Holland America Group. “We are excited about Tideworks’ and Brenock’s joint venture as we evaluate solutions tailored to our industry and the opportunity to increase collaboration across the maritime sector.”

“We are dedicated to helping cruise lines innovate and will be there to help them rebuild against serious market challenges,” said Manus Walsh, president at Brenock. “Working collaboratively with Tideworks and its partners will enable us to accelerate this innovation and deliver added value to our customers.”

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