As ship owners increasingly use data to schedule ship equipment maintenance, evolving from a calendar-based to a condition-based maintenance (CBM) regimen, Wärtsilä launches its Expert Insight predictive maintenance product, a digital product designed to enable customer support to be delivered proactively by Wärtsilä Expertise Centers to ensure long-term accurate insight for their predictive maintenance strategies. The product is available in combination with a Wärtsilä Lifecycle Solutions agreement.
“Finding ways to serve the customer better is a constant priority and central to Wärtsilä’s product development philosophy,” said Frank Velthuis, Director Digital Product Development, Wärtsilä. “It’s at the heart of our Smart Technology approach to raising efficiency, safety, and performance levels, and the Expert Insight innovation supports this philosophy totally.”
Leveraging artificial intelligence (AI) and advanced diagnostics to monitor equipment and systems in real-time, when anomalous behaviour is detected the system flags specialists at Wärtsilä Expertise Centers, enabling them to proactively address and hopefully resolve the issue.