With the strong commitment to provide seamless services to the customers as India’s prime facilitator of international trade, Jawaharlal Nehru Port Trust (JNPT), in the last one year, has focussed on ‘Ease of Doing Business’ says a report in the Hindu.
Once known for its inefficiency in the maritime world, India’s number one Container Port has taken a number of initiatives to streamline the processes and make it easier for the clients and partners to do business with the Port.
Vessels no longer have to wait for seven days, as they did 15 years ago, before being tugged in for berthing, nor are containers waiting for a fortnight to get dispatched.
What started as a mini step to help improve India’s ‘ease of doing business’ World Bank ranking, has turned out to be a transformational journey for JNPT, India’s biggest container port that handles about 55 per cent of the country’s container traffic.
Shri Neeraj Bansal, Dy. Chairman, JNPT, said: “That the various measures implemented is focused towards reduction of documentation process, time and cost for faster and economical operations for the business partners. He further added that as a result of these initiatives, the average import dwell time at JN Port has reduced to 1.5 days, which is comparable to the international benchmark of 1-2 days."
He added: "Similarly, average export dwell time is reduced to 65 hours from the earlier 88 hours, subsequent to reduction in gate opening duration from average 5.5 days to 4 days.”
JNPT, which has three other terminals operated by APM Terminal and DP World besides its own terminal, is changing the way it functions.
Old barriers that hindered businesses are breaking down, archaic practices are being junked and efforts are on to simplify procedures. It is removing bottlenecks and reducing human interfaces to achieve global benchmarks and provide seamless services to users.