GAC Energy and Marine Services Limited in Trinidad & Tobago is now ISO 9001:2008-certified, completing the process for all GAC companies throughout the Americas region.
The ISO 9001:2008 standard is based on a number of quality management principles including a strong customer focus, motivation and implication of top management, process approach and continual improvement. Certification formally recognizes the high standard of the company’s services in Trinidad and further assures GAC customers of quality, efficiency and compliance in Trinidad and Tobago.
To gain certification, GAC Trinidad worked on enhancing the GAC Group and regional processes on which it was based when the company was established in 2011. Last year, GAC worked with the Lloyd’s Register Quality Assurance (LRQA) on a three-stage plan toward certification, including ISO awareness training, assessment, documentation review and audit, as well as the final certification audit.
As Managing Director Gobind Kukreja explains, all employees were actively involved in the process.
“Being a relatively small team of 14 employees we needed the involvement of all staff, that was done with great enthusiasm and we passed the certification audit with zero non-conformities,” he says.