For the second consecutive year, APM Terminals Mumbai has achieved the milestone of handling more than 2 million TEUs (Twenty-Foot Equivalent Units) throughput in 2019.
The terminal has continued its focus on strong collaborative efforts with all its customers – shipping lines, cargo owners, Container Fright Stations (CFSs) and transporters to realize high efficiency levels. Initiatives partnered with CFSs such as ‘Vehicle Booking System’ and digitization measures such as ‘Customer Service Portal’ have boosted the efforts towards ensuring customer delight. All process improvement initiatives are based on a strong safety culture which not only covers the employees but even external stakeholders thus reducing any time losses due to safety concerns. The terminal further remains committed towards improvement of ease of doing business at the port by embracing increased digitization interventions.