Al Sharqi Shipping said it has once again received the Top Customer Award from French container carrier CMA CGM, marking the fourth straight year the Dubai based logistics firm has been given the accolade.
The 2016 Top Customer Award was handed over from CMA CGM representatives Santosh Devasper, CMA CGM Commercial Manager; Manoj Kumar, CMA CGM Export Trade Manager; and Pradeep Vallath, Deputy Manager VIP Desk to Kash Rafiq, Director Al Sharqi Group & Shipping, along with the presence of Atif Rafiq, Director Al Sharqi Shipping, as well as other key members of Al Sharqi Shipping.
“We at Al Sharqi Shipping have deep dived into our customer’s problems and turned our focus towards a more customer centric approach, improving our systems and processes. The same is true with CMA CGM with their new online portal and their customer centric team which help us deliver our SLA and guarantee quality Customer service,” said Kash Rafiq. “This award is a testament to our commitment towards our customers to provide them the best even when the going gets tough.”
“We are excited to receive our fourth straight award from CMA CGM since 2013 and also knowing that our continuous efforts are acknowledge on such a scale as we have been consistent with our value of ‘helping you grow,’” said Atif Rafiq.