Thomas Gunn Navigation Services (TGNS) announce the retirement of its Customer Service Director.
As member of the TGNS board and Customer Services Director, Anderson has headed up Thomas Gunn customer service and support since 1994, overseeing the team responsible for vessel outfit management services, supply of Tracings, Notices to Mariners and charts and publications.
“Doug has been an instrumental part of our executive team, leading the customer service department and helping to build an international business that, I believe, has set the standard for service in our industry,” said Thomas Gunn, founder and former TGNS CEO. “We are very sad to have him leave and hope he enjoys every day of his retirement.”
Including his 18 years with Thomas Gunn, Anderson has spent more than 40 years in shipping and navigation. He joined TGNS from Brown and Perring, a leading Admiralty distributor of the time, where he also held the position of Director of Customer Service. He brought with him considerable international experience, which helped shape the Group’s global expansion into Southern Europe, North America and Asia.
Responsibility for TGNS Group Customer Service has been transitioned to Gareth Kirkwood, the GNS Group’s Chief Operating Officer.
Thomas Gunn Navigation Services was formed in 1978 as a private family owned company. Today, the Thomas Gunn Group of companies has a large international client base and is widely recognised as the world's largest distributor of Admiralty charts and publications.