Crowley LOGISTICS has opened a new walk-up retail shipping service center in South Florida to better serve consumers shipping small parcel and retail cargo to Puerto Rico, the Caribbean and Central America.
The new space is devoted to less-than-container load (LCL) shipments and is housed within the company’s expanded Medley warehouse in Miami. Catering to non-commercial shippers, the retail center is staffed with service-oriented team members who will guide consumers through the packing, preparation of export documentation and shipping steps.
“Customers who are unfamiliar with the commercial shipping process will find the retail service center helpful, comfortable and convenient to use,” said Crowley’s Frank Larkin, senior vice president and general manager, logistics. “It’s Crowley’s view that shipping retail cargo throughout Latin America and the Caribbean shouldn’t be confusing or intimidating. We’re taking our decades of shipping and logistics knowledge, simplifying it and providing an easy option for consumers shipping all types of goods to friends or family in the islands.”
The center’s full package of retail services includes: ocean shipping; air and ocean cargo consolidation/deconsolidation; pool-point distribution; pick, pack and sorting; labeling; packing and crating; inventory management; and customs brokerage – each offered from the comfort of an air-conditioned, customer-focused environment. Crowley can also arrange for local pick-up of cargo in the Miami area for delivery to the retail center.
“Whether a customer is shipping locally bought holiday gifts, appliances, art or furniture, or any number of other retail items, Crowley’s new service center will make shipping items to these locations easy and convenient,” said Ken Black, vice president, logistics. “Most customers will find that they are in and out of the office in 15 minutes or less.”