Crowley Maritime Corporation announce changes to its senior leadership team in the company’s shipping and logistics business.
The company consolidates its commercial marketing, sales, customer care and pricing activities under the leadership of Frank Larking, who has been promoted to senior vice president and general manager of logistics, and will now, in addition to managing the entire logistics enterprise, oversee U.S. sales, marketing, customer care and pricing for both logistics and liner services.
“The consolidation of U.S. commercial activities under single leadership is consistent with our desire to improve the customer experience, simplifying transactions and communications,” said Tom Crowley, company chairman, president and CEO. “The consolidation also reinforces our belief that customers will gain additional visibility into our full suite of services and benefit from dealing with a single, coordinated customer interface.”
In addition, Steve Collar, who is currently managing logistics, has been appointed senior vice president and general manager of Latin America services, while John Hourihan, who is currently managing Latin America services, has been appointed senior vice president and general manager of Puerto Rico and Caribbean services to replace John Douglas who will be retiring.
“I want to congratulate and thank John Douglass for 25 years of distinguished service to the company,” said Tom Crowley. “He has been instrumental in our success across a number of Crowley business lines over the years, and we wish him nothing but the best in retirement.”
The new appointments are effective Jan. 1, 2103, and all three executives will remain based in Jacksonville and report to Crowley.