Wilhelmsen Ships Service (WSS) has appointed Jason Chin as Ships Agency Service Manager, Singapore. With over 15 years’ experience in the maritime and shipping industry, Chin will lead a team carrying out more than 3,700 ships agency services every year.
Chin said, “WSS is one of the largest suppliers of ships services in Singapore, providing a wide range of ships agency and husbandry solutions, from crew changes, bunkering, repairs and general supplies to customs clearance and arrival and departure reports.”
With the world’s global fleet on the increase, Chin pointed out that the number of vessels calling at port in Singapore has leveled off, and that this in itself brings challenges. He said, “It’s essential that we can offer a market-leading service, which differentiates us from local competition. By benchmarking our service levels with the rest of the WSS network we ensure that our service quality is world-class and above all, cost-effective.”
Chin continued, “A port such as Singapore is never closed, and neither are we. Our port agents work in a 24/7/365 operation in every sense of the word. In terms of recruitment and training, young Singaporeans are keen to learn the business from the ground up and we are committed to a program of on the job training and career advancement. My task now is to ensure that we can continue to work with our customers to provide those high levels of service for which we have become known throughout the industry.”