Cruise With Confidence: Cruise Lines Prosper Despite Troubles
Cruise Lines shrug off tragedy, bad publicity, new regulations and a weak economy to post impressive growth. In the year since the Costa Concordia tragedy, the cruise industry has seen a raft of new regulatory initiatives; in part developed in conjunction with industry associations. Harmonization of multiple regimes is the new mantra for industry stake-holders. In late December, the Florida-based Cruise Line Industry Association (CLIA) announced a tie-up which will result in one worldwide voice for the industry.
Taiwan President Honors Evergreen Founder
Taiwan President Ma Ying-jeou honored Evergreen Group founder Dr. Chang Yung-Fa with a posthumous commendation in recognition of his contributions to international transportation and social welfare during the memorial service today. The company's North America headquarters are in Jersey City, N.J. Taiwan's Education Minister and the Minister of Transportation and Communications also offered homage to Dr. Chang with the First-Class Professional Education Medal and First-Class Professional Transportation Medal. Evergreen Group is holding the memorial services for Dr.
World's Richest Travellers Prefer Panama
According to AFP Relaxnews, Panama saw the most growth in interest among the world’s richest jetsetters for travel this winter and spring. Panama saw the most significant growth in bookings —107 per cent — compared to the previous year for the travel period between January and March of 2016, says luxury travel boutique Virtuoso. After Panama, Thailand and Switzerland round out the top three spots for highest growth in bookings. Panama may have languished under the shadow of its more popular tourism neighbours Costa Rica and Nicaragua…
CLIA: 2017 Cruise Industry HoF Award Winners
Cruise Lines International Association (CLIA) has announced the 2017 Cruise Industry Hall of Fame Award Winners. The awards recognize individuals and organizations whose efforts and accomplishments represent a significant contribution to the cruise industry. The 2017 Award Winners were honored at the Hall of Fame Cruise Industry Awards dinner during the CLIA Cruise360 conference in Fort Lauderdale, Fla. on Saturday, April 22, 2017. “The nominees for Hall of Fame represent the…
CLIA Names Muskat Trade Relations Committee Chairman
Cruise Lines International Association (CLIA) announced that Ken Muskat, executive vice president of sales, public relations, and guest services for MSC Cruises USA, has been named chairman of the CLIA Trade Relations Committee. In this role, Muskat will lead a committee of his peers and work in partnership with CLIA Vice President of Membership Charles Sylvia to provide counsel on CLIA’s travel agency and agent relations, training, professional development programs, partnerships, research and membership initiatives.
Zarmati, CEO of Costa Cruises NA, to Retire
After nearly 43 years in the cruise business, Maurice M. Zarmati is retiring as president and CEO of Costa Cruises North America, effective November 30, 2011. He will remain with the line as a senior consultant on Costa’s worldwide sales, marketing and passenger-traffic initiatives. Zarmati, 65, became president and CEO of Costa Cruises North America in March 2008. He is responsible for sales, marketing, guest services, finance, human resources and revenue management for the North American sales and marketing headquarters of Europe’s leading cruise company…
Costa Releases Details on Guest Reimbursement from Concordia Wreck
Costa Crociere announced a compensation proposal for guests that have returned home after the Costa Concordia accident on January 13. This proposal is also the result of negotiations that Costa Crociere began with the consumer associations protecting guests’ interests, and with the support of multiple tourism/travel-industry associations. In Italy, the company has already reached an agreement with the National Council of Consumers and Users, a nationally representative organization.
Metro Cruise/Metro Shore Hires Marketing VP
Metro Cruise Services and Metro Shore Services, the cruise divisions of Nautilus International Holding Corporation, have appointed Rofia Larsson to the newly created position of vice president of sales and marketing. Larsson joined Metro Cruise and Metro Shore on June 1 and will be responsible for the implementation of various marketing programs and branding strategies to increase the visibility of cruise and shore event business to potential customers within the industry. She…
Viking Sea Floated Out From Drydock
Viking Ocean Cruises has announced its second ship—the 930-passenger Viking Sea —was floated out from Fincantieri’s Ancona shipyard, marking a major construction milestone and the first time that the new ship touches water. Viking marked the occasion with a traditional ceremony at Fincantieri’s Ancona shipyard, where the ship is under construction. Karine Hagen, Viking’s senior vice president of product and daughter of Torstein Hagen, will be godmother to Viking Sea and will officially “name” the ship during the christening ceremony in early 2016.
Carnival UK Announces Executive Appointments
Carnival Corporation & plc announced that David Dingle has been appointed chairman of Carnival UK and David Noyes, currently executive vice president operations, has been promoted to the CEO role, with operating responsibility for the UK-based brands P&O Cruises and Cunard Line. Dingle and Noyes will take up their new roles on October 1, and will both report to Carnival Corporation & plc president and CEO Arnold Donald. “This moves allows us to strengthen further our overall leadership in the critically important UK marketplace…
Holland America Line Wins 8 Magellan Awards
Travel Weekly magazine announced the recipients of its 2014 Magellan Awards, and Holland America Line received eight of the prestigious honors. The line won five gold awards in the categories Restaurant Design for Canaletto Small Plates, Television Commercial for “Breathtaking Meet Impeccable,” Blog for the Holland America Blog, Direct Mail for the 2014 Winter Mariner Magazine and Advertising/Marketing Campaign for Discover HAL’s Alaska. Three silver awards were bestowed on the line for Entertainment and the B.B.
New CEO at the Helm of Crystal Cruises
Genting Hong Kong appointed travel industry veteran Tom Wolber as President and CEO of Crystal Cruises, effective September 15. Wolber brings to the role over three decades of experience in general management, operations, newbuild construction and business development. He joins Crystal most recently from the Walt Disney Company where he served in various executive roles for 28 years, 10 of which were with Disney Cruise Line where he served as Senior Vice President of Operations. Wolber helped transform Disney Cruise Line into a global cruise line.
Holland America Line & Seabourn names Kammerer is V.P
Mark Kammerer has been named vice president, international marketing and sales for Holland America Line and Seabourn. In this role, he will be responsible for the companies’ sales offices in the U.K., the Netherlands and Australia, as well as Holland America Line and Seabourn’s growing international business. Kammerer will report to Joe Slattery, Holland America Line’s senior vice president, global marketing and sales. “Mark brings incredible knowledge and experience to this position, and his expertise supports the continued growth in our international presence,” said Slattery.
Griffin Hires New GM in Norway
Griffin Global Group, a marine and offshore travel specialist, announced the appointment of Wenche Eeg as General Manager based in Bergen. Wenche has more than 30 years of experience in the travel industry most recently with Cruise Norway AS where she held the position for seven years. Prior to which Wenche held a number of senior management positions in both sales and operations with American Express. Wenche is well respected in the travel and tourism industry. "We are delighted to welcome Wenche to the Griffin team.
Neumann Named CEO and President of Starboard
Beth G. Neumann has joined Starboard Cruise Services as CEO and President, reporting to Starboard Chairman, Ed Brennan. Owned by renowned world leader in luxury, LVMH Moët Hennessy Louis Vuitton, Starboard is the largest and leading onboard retailer in the cruise industry. In her leadership role, Neumann will oversee Starboard’s worldwide operations, which includes 1,800 employees, working both on land and on board the ships of the company’s eight partner cruise lines. Starboard’s sister company, Onboard Media, will also report to Neumann as part of her responsibilities.
RCCL Names Pimentel President & CEO
Royal Caribbean Cruises Ltd. (RCCL) has announced the appointment of Larry Pimentel to the newly created position of president and chief executive officer of Azamara Cruises. Pimentel will have responsibility for the strategic direction and leadership of the deluxe brand to ensure its continuous growth and success. He will report directly to Richard D. Fain, chairman and chief executive officer of RCCL. Pimentel has more than 25 years of travel industry experience catering to the high-end consumer.
Duffy Named President of Carnival Cruise Line
Christine Duffy has been named president of Carnival Cruise Line, Carnival Corporation & plc. announced today. Duffy, currently president and CEO of Cruise Lines International Association (CLIA), will assume the new role on February 1, reporting to Arnold Donald, CEO of Carnival Corporation & plc. Duffy has more than 30 years of experience in the travel industry and started her career as a travel agent in Philadelphia at McGettigan Partners. As CEO cruise industry trade association CLIA…
Kiel Gets Second Cruise Passenger Terminal at Ostseekai
A second handling center for cruise ship passengers and their luggage is being built at Kiel’s Ostseekai Cruise Shipping Terminal. Artist’s impressions of how the new building will look when complete have been made public for the first time at the ITB Berlin – the world’s leading trade fair for the travel industry. Dr Dirk Claus, Managing Director of the Port of Kiel (SEEHAFEN KIEL GmbH & Co. KG) said: “Sea tourism is a strong growth market sector for the port of Kiel. With…
Crystal Cruises Condé Nast Traveler Best Cruise Line 2012
Condé Nast Traveler magazine (U.S.) readers have named Crystal Cruises the “Best Cruise Line” (mid-size) for 2012. The Condé Nast Traveler Readers’ Choice Awards honor the best hotels, airlines, cruise lines, cities, rental car companies, and islands from around the world. A record 46,476 readers voted this year, ranking their personal experiences with cruise lines’ activities/facilities, staterooms, crew/service, design/ship layout, food/dining, itineraries/schedule, and shore excursions.
Crowley Honors Employees Eisenhart and Hilburn
Crowley Maritime Corporation’s Jeannie Eisenhart, director of talent acquisition and employee services, and Bleu Hilburn, director of logistics business development, have been honored with 2015 Thomas Crowley Awards, the company’s highest honor for its employees. Eisenhart and Hilburn each received a limited edition bronze sculpture that depicts company founder Thomas Crowley ferrying goods in a row boat across San Francisco Bay in the early 1890s. The award serves not only as a tribute to the founder of the company…
Fecke Named CLIA Europe Secretary General
Tom Fecke will join Cruise Lines International Association (CLIA) on January 3, 2017 as Secretary General, CLIA Europe. Fecke will be responsible for managing the European region and will play a key part in strategically implementing CLIA Global programs across Europe. A seasoned professional in the travel industry, Fecke began his career as a travel agent. He holds a degree as master of business administration and had various management roles with Galileo/ Travelport and Avis Rent-a-Car. For more than eight years he worked for RCL Cruises as a regional General Manager.