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Friday, April 19, 2019

Travel Agents News

Pic: Port of Seattle

Seattle Port Celebrates 20th Year of Cruising

The Port of Seattle, celebrating 20 years as a homeport, welcomes the 2019 cruise season with the arrival of the first ship—Celebrity Eclipse, at the Bell Street Pier Cruise Terminal at Pier 66.“Over twenty years ago this community turned a novel idea into a nearly $900 million industry and helped the Port become the most environmentally progressive home port in North America,” said Port of Seattle Commission President Stephanie Bowman.“Today that economic opportunity reaches all the way from Eastern Washington farms and ranches that provide food for cruise customers…

Edie Rodriguez, Ponant

Cruising: Small is Beautiful

Cruise shipping, at the intersection of maritime and hospitality industries, continues to be vibrant. The Cruise Lines International Association (CLIA), the industry’s major trade association, forecasts that the ocean cruise segment will draw 30 million passengers in 2019, up from 28.2 million in 2018. At the start of the decade, in 2010, the comparable count was 19.1 million passengers. CLIA members will have 272 vessels operating in 2019- with 18 ocean going vessels set to begin service.

Ocean Cay (Artist's rendering of the MSC custom built island, the Ocean Cay MSC Marine Reserve.)

Cruise Building: Growing, Cleaner and Not Always Bigger

2019 will be the biggest year ever for new ship introductions.The ships are coming. Cruise Lines International Association (CLIA) suggests that in the coming year 18 new ships are on order for CLIA cruise lines. The next few years will see the arrival of new cruise giants at PortMiami and Port Canaveral. But first they will need giant terminals.The Global Impact of Cruise LinesCLIA estimates 30 million travelers will cruise next year, up six percent from 28.2 million in 2018;…

Pics: Mitsui O.S.K. Lines, Ltd.

MOL Passenger Line 'Cruise of the Year 2018'

Mitsui O.S.K. Lines (MOL) announced that its group company, Mitsui O.S.K. Passenger Line (MOPAS) was recognized for its "efforts on market development by the Nippon Maru One Night Cruise," and received the award for outstanding performance in the "Cruise of the Year 2018" program.MOPAS was honored for its One Night Cruise programs based on three themes, which attracted a majority of passengers (70%) who boarded the Nippon Maru for the first time.While elaborately planned, all of the cruise themes offered a casual atmosphere…

(Photo: Quark Expeditions)

Quark Expeditions Expands Sales Team

Quark Expeditions has expanded its global sales team to better accommodate the increase in demand anticipated by the addition of two polar expedition vessels: the World Explorer, a 176-passenger hybrid-powered, all-balcony, all-suites vessel ready for the 2018/19 season and Quark Expeditions’ new 200-passenger vessel that will be launched for the 2020/21 Antarctic season. The expanded team will be led by Thomas Lennartz, Vice-President of Sales, and Meg Murgatroyd, Global Partnership Director.

(Photo: MSC Cruises)

Cruise Sector on Track for Growth in 2018 -CLIA

The cruise industry is expected to stay on course for further growth in 2018, according to the latest State of the Cruise Industry Outlook report from trade association Cruise Lines International Association (CLIA). “It is without question that the cruise industry continues on a growth trajectory, gaining in consumer interest and creating a positive impact on the global economy,” said Cindy D’Aoust, president and CEO, CLIA. CLIA said current data shows cruise travel is steadily on the rise with a projected 27.2 million passengers expected to set sail in 2018.

Graphic from a McKinsey Report outlining waste and issues in marine container terminals.  (CREDIT: Navis)

Navis Puts TOS on Cloud 9

You don’t have to go it alone. The most experienced Terminal Operating System provider on the planet has already been there and done that. The average terminal is a city unto itself – a jumble of berths, loading docks, automated cranes and transportation vehicles, equipment control systems, yards of containers, integrated gates and tracking systems, all linked into the outside world via rail and trucking connections, and of course, the ocean. These entities and technologies need to be able to communicate with each other…

CLIA Lifetime Achievement Award Winner - David Crooks (Photo: CLIA)

CLIA: 2017 Cruise Industry HoF Award Winners

Cruise Lines International Association (CLIA) has announced the 2017 Cruise Industry Hall of Fame Award Winners. The awards recognize individuals and organizations whose efforts and accomplishments represent a significant contribution to the cruise industry. The 2017 Award Winners were honored at the Hall of Fame Cruise Industry Awards dinner during the CLIA Cruise360 conference in Fort Lauderdale, Fla. on Saturday, April 22, 2017. “The nominees for Hall of Fame represent the…

Jan Swartz (Photo: Seafarers’ House)

Seafarers’ House to Honor Princess Cruises’ Swartz

Jan Swartz, group president of Princess Cruises and Carnival Australia, has been selected as recipient of the Seafarers’ House International Golden Compass Award for 2017. The award is given each year to those who have achieved distinction in the maritime world, those whose vocation or avocation has been the sea or those who have ministered to or otherwise assisted seafarers. As president of Princess Cruises, Swartz oversees a global cruise line and tour company with a fleet of 18 ships that carry 1.8 million passengers annually. The company is part of Carnival Corporation & plc.

© EpicStockMedia / Adobe Stock

Top 8 Cruise Industry Trends for 2017

As part of its 2017 State of the Cruise Industry Outlook, trade association Cruise Lines International Association (CLIA) has forecasted the top eight cruise travel trends that will have the greatest impact on the cruise industry in the coming year. New Generation Takes to the Water – A recent study found that younger generations—including Millennials and Generation X — will embrace cruise travel more than ever before, rating it as better than land-based vacations, all-inclusive resorts, tours, vacation house rentals or camping.

Arnold Donald (Photo: Carnival Corporation)

CLIA Taps Carnival CEO Donald as Global Chair

Cruise Lines International Association (CLIA) Board of Directors has appointed Arnold Donald, CEO of Carnival Corporation & plc, as Global Chair, effective January 1, 2017. Donald succeeds Adam M. Goldstein, President and COO of Royal Caribbean Cruises Ltd., who has served as CLIA Global Chairman since January 2015. “The cruise industry continues to grow and evolve at a record pace, making CLIA’s role more important than ever to act as a singular voice and advocate on behalf of the entire global cruise community…

Camille Olivere (Photo: Norwegian Cruise Line)

Olivere Joins Norwegian Cruise Line as SVP, Sales

Camille Olivere is returning to Norwegian Cruise Line as Senior Vice President, Sales effective November 30, 2016. Olivere will be based at Norwegian Cruise Line’s headquarters in Miami reporting to Andy Stuart, president and chief executive officer of Norwegian Cruise Line and will head the North American sales leadership team that includes Alex Pinelo, vice president, key accounts and Nathan Hickman, vice president, field sales. Formerly Senior Vice President of Partner Brands at World Travel Holdings…

Photo:Valletta Cruise Ports

Valletta Cruise Port Honored

Valletta Cruise Port has received the Best Mediterranean Port & Destination award conferred at the Cruise Excellence Awards. The award was presented to Valletta Cruise Port in Cartagena (Spain) during a gala ceremony taking place on the evening of February 18th. The Cruise Excellence Awards recognizes the protagonists of the cruise industry in 13 categories. The awards are based on the results of a macro survey to cruise travellers that has been conducted in 2015. The event brought together the senior executives of the main cruise companies…

Image: Carnival Cruise Lines

Carnival Bans Bringing Bottled Water Onboard

Carnival Cruise Lines will stop passengers from bringing bottled water, bottled soda and other bottled nonalcoholic drinks onboard, effective July 9. Carnival's Liquor and Beverage Consumption Policy Guest has long prohibited guests from bringing alcoholic beverages onboard. But one can still carry on up to 12 unopened cans or cartons of water, soda and non-alcoholic beverages per person during embarkation, the cruise line said in a statement. The line released the new policy today in a letter sent to travel agents and booked passengers.

Ken Muskat (Photo: CLIA)

CLIA Names Muskat Trade Relations Committee Chairman

Cruise Lines International Association (CLIA) announced that Ken Muskat, executive vice president of sales, public relations, and guest services for MSC Cruises USA, has been named chairman of the CLIA Trade Relations Committee. In this role, Muskat will lead a committee of his peers and work in partnership with CLIA Vice President of Membership Charles Sylvia to provide counsel on CLIA’s travel agency and agent relations, training, professional development programs, partnerships, research and membership initiatives.

 Fincantieri SpA

Fincantieri Wins Carnival Cruise Ship Order

Fincantieri SpA has been awarded an order by Carnival Corporation & plc for the construction of two new cruise ships for Carnival Cruise Line and Holland America Line. Carnival Corporation, the world's largest travel and leisure company, has announced new cruise ship orders for two of its brands with Fincantieri S.p.A., the world's largest cruise ship building company, states a press release from the company. The new cruise ships will be constructed by Fincantieri for Carnival Cruise Line and Holland America Line, two of Carnival Corporation's nine industry-leading brands.

Christine Duffy (Photo: Dave Cross)

Duffy Named President of Carnival Cruise Line

Christine Duffy has been named president of Carnival Cruise Line, Carnival Corporation & plc. announced today. Duffy, currently president and CEO of Cruise Lines International Association (CLIA), will assume the new role on February 1, reporting to Arnold Donald, CEO of Carnival Corporation & plc. Duffy has more than 30 years of experience in the travel industry and started her career as a travel agent in Philadelphia at McGettigan Partners. As CEO cruise industry trade association CLIA…

HAL wins 8 Magellan Awards

Holland America Line Wins 8 Magellan Awards

Travel Weekly magazine announced the recipients of its 2014 Magellan Awards, and Holland America Line received eight of the prestigious honors. The line won five gold awards in the categories Restaurant Design for Canaletto Small Plates, Television Commercial for “Breathtaking Meet Impeccable,” Blog for the Holland America Blog, Direct Mail for the 2014 Winter Mariner Magazine and Advertising/Marketing Campaign for Discover HAL’s Alaska. Three silver awards were bestowed on the line for Entertainment and the B.B.

Carnival UK Announces Executive Appointments

Carnival Corporation & plc announced that David Dingle has been appointed chairman of Carnival UK and David Noyes, currently executive vice president operations, has been promoted to the CEO role, with operating responsibility for the UK-based brands P&O Cruises and Cunard Line. Dingle and Noyes will take up their new roles on October 1, and will both report to Carnival Corporation & plc president and CEO Arnold Donald. “This moves allows us to strengthen further our overall leadership in the critically important UK marketplace…

Photo: IYC

Susan Flammia Joins IYC as Charter Agent

International Yacht Collection (IYC) added Susan Flammia to its Luxury Yacht Vacation Division. With yachting tenure that spans twenty years and broad experience in all aspects of the industry—both on land and at sea—Susan rejoins colleague Jennifer Saia in presenting and managing luxurious vacations for exclusive clientele through IYC. Her most recent post was at Yachting Partners International. Susan began as a stewardess and quickly realized a passion for food. Soon becoming a chef…

Oceania Cruises’ MARINA at Miami

Cruise With Confidence: Cruise Lines Prosper Despite Troubles

Cruise Lines shrug off tragedy, bad publicity, new regulations and a weak economy to post impressive growth. In the year since the Costa Concordia tragedy, the cruise industry has seen a raft of new regulatory initiatives; in part developed in conjunction with industry associations. Harmonization of multiple regimes is the new mantra for industry stake-holders. In late December, the Florida-based Cruise Line Industry Association (CLIA) announced a tie-up which will result in one worldwide voice for the industry.

Crystal Cruise ships alongside:Image credit Crystal Cruises

Crystal Cruises' Bookings Surge

Crystal Cruises reports a 38% increase in advance bookings & an increase of $93 million in revenue over the same time last year. The cruise line says it kicked off 2013 with 'Book Now Fares', direct mail increases, strong travel agent promotional support worldwide, and robust onboard bookings. In just the past two months, Crystal has also reaped a half dozen travel magazine awards voted by the traveling public and professional travel agents, underscored by service, food, entertainment and design ratings gained from its post-cruise Quality Assurance guest surveys.

Cruise Trade Association Goes Global

9 cruise industry associations to operate under a common organization with a unified structure to better serve the industry. The new association was created to provide increased benefits and a globally unified voice for cruise lines, travel agents and business partners – all of whom contribute to an industry that creates nearly $100 billion in economic impact and more than 753,000 jobs worldwide. For cruise lines, the new association offers a one-stop global resource on technical and regulatory issues and unified global communication and event coordination…

Cruise Ship Athena: Photo credit Wiki CCL

Australia's Classic International Cruises in Administration

The Business Recovery & Insolvency team at Lawler Partners appointed voluntary administrators of the cruise line. Brad Tonks and John Vouris of the Business Recovery & Insolvency team at Lawler Partners were appointed following a resolution by the company and made the following announcement. The Administrators understand that CIC Australia’s management have been working with the owners of the cruise ship “Athena” to confirm its availability for the 2012 – 2013 voyages after recent reports that Athena was arrested at port and that it is currently unable to depart.

Photo credit Crystal Cruises

Crystal Cruises Booking Boom Despite Fare Increases

Reservations for Crystal Cruises surged with the highest ever August booking week and month recorded in its history. Crystal Cruises report that With the expiration of its August 31 "Book Now" fares, travel agents booked more than 110% more revenue than any prior year during the same week and for the entire month of August. Effective September 1, Crystal has launched a new "Book Now" deadline of October 31, 2012 for its worldwide lineup of 2012, 2013 and early 2014 cruises. While the new series of "Book Now" fares offer generous bonus savings of as much as $3000 per person…

Cruise Travel Agent Training Offered at Conference

Upcoming Cruise Shipping Asia-Pacific Conference organizers announce travel agent training program at Singapore conference. Cruise Shipping Asia-Pacific – conference and trade show focusing on the emerging Asia–Pacific cruise industry —  announce details for its second edition of Travel Agent Training. Taking place during Cruise Shipping Asia-Pacific, September 17-18, 2012 at the Marina Bay Cruise Centre Singapore, the Travel Agent Training sessions are organized in partnership with the Asia Cruise Association.